Legal Review in Progress
This Cookie Policy is currently under legal review and will be finalized before public launch. Last updated: [Pending solicitor sign-off]
Cookie Policy
Last updated: [Pending solicitor sign-off]
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, improve functionality, and provide analytics insights.
AI Governance Hub uses cookies sparingly and responsibly. We prioritize essential cookies for core functionality and only use analytics cookies with privacy-preserving measures.
Cookies We Use
We categorize our cookies into four types:
Essential Cookies (Strictly Necessary)
Required for the platform to function. Cannot be disabled. No consent required under UK PECR.
| Cookie Name | Purpose | Duration |
|---|---|---|
| sb-access-token | Authentication session | 24 hours |
| sb-refresh-token | Session renewal | 30 days |
Functionality Cookies (Necessary for a Requested Feature)
Set only once you take a specific action requesting the feature. No consent required under UK PECR, but classified separately from Essential because it relates to a specific access choice rather than core platform operation.
| Cookie Name | Purpose | Duration |
|---|---|---|
| beta_terms_version | Records your accepted version of the Beta Participation Terms — set only once you accept those terms | 1 year |
| subscription_status | Records whether you have an active paid subscription — set on login and refreshed while using the platform, so paying customers are not shown beta-access prompts intended for the beta programme | 1 day |
Analytics Cookies (Optional)
Help us understand how users interact with the platform. Privacy-preserving, anonymised. Requires your prior opt-in consent under UK PECR.
| Cookie Name | Purpose | Duration |
|---|---|---|
| ph_* | Product analytics (anonymized, no cross-site tracking) | 1 year |
Privacy Note: Our analytics provider is configured in privacy mode with IP anonymization and no third-party data sharing. You can opt out via browser settings or Do Not Track.
Payment Cookies (Third-Party)
Used during checkout to process payments securely.
| Cookie Name | Purpose | Duration |
|---|---|---|
| __stripe_* | Fraud prevention and payment processing | Session |
Note: Payment cookies are set only when you visit the checkout page, by our payment processor.
Cookies We Do NOT Use
AI Governance Hub does NOT use:
- Advertising cookies: We do not show ads or use third-party ad networks
- Social media tracking cookies: No Facebook Pixel, Google Ads, LinkedIn Insight
- Cross-site tracking: No cookies that follow you across other websites
Managing Cookies
Browser Settings
You can control and delete cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in or using the platform.
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Do Not Track
We respect the Do Not Track (DNT) browser setting. If DNT is enabled, we will not load analytics cookies.
Cookie Consent
Essential and functionality cookies are set automatically, or in response to a specific action you take, and require no consent under UK PECR.
Analytics cookies require your prior, opt-in consent under UK PECR. Our cookie banner lets you accept or decline analytics cookies with equal ease and no pre-ticked boxes, and you can change your choice at any time via browser settings or Do Not Track.
Third-Party Cookies
Some cookies described above are set by the third-party service providers we use to operate the platform (authentication, payments, analytics). We are not responsible for cookies set by these providers. See our Privacy Policy for how we work with service providers.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date.
Contact Us
If you have questions about our use of cookies:
Email: privacy@aigovernancehub.uk
Address: See our Privacy Policy for our registered company details.
Your Rights Under UK GDPR
Under UK GDPR, you have the right to:
- Access the personal data we collect via cookies
- Request deletion of non-essential cookie data
- Object to analytics cookie processing
- Lodge a complaint with the ICO (Information Commissioner's Office)
See our Privacy Policy for more details on your rights.